Returns

Thank you for shopping at All-Star Trophy. If you are not entirely satisfied with your purchase, we are here to help.

Non-engraved items may be returned within 30 calendar days of the purchase date. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging, and you must have proof of purchase.

Personalized items may only be returned with approval from our customer service department. Because of the highly personalized nature of awards and gift items, only items received late or incorrect are eligible for refund consideration. Most of our products are not reusable after they have been engraved or etched. Please contact us to discuss this on a case-by-case basis.

Refunds

Once we receive your return, we will inspect it and notify you that your return has been received. At that time, we will also update you on the status or eligibility of your return. If your return is approved, we will initiate a refund to your original form of payment. You will receive a credit within in 7-10 business days, depending on your form of payment's policies.

Shipping

You will be responsible for paying your own shipping costs for returned items. Shipping costs are nonrefundable.

Contact Us

If you have any questions, please contact us.
kelly@all-startrophy.com
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